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  • Returns Policy

Returns policy

Returns Policy
Contact sales or customer services
To contact sales or customer service, email sales@pda-city.co.uk any time.

Report a late delivery
If you have received a shipping confirmation email and the package has not arrived when it was expected, please contact trackmyorder@pda-city.co.uk.

Cancel an order
To cancel your order please send an email quoting your order reference and reason for cancellation to cancel@pda-city.co.uk please note that orders can not be cancelled after dispatch.

Returning faulty or damaged goods
Any item may be returned for any reason within 14 days of the date of dispatch so long as it remains in a saleable condition. We will refund the price of the item to the purchaser.

Please note that, with the exception of faulty merchandise, we cannot accept software or goods containing software where the seal has been broken. This does not affect your statutory rights.

To return accessories to pda-city.co.uk - parcel them securely, including all manuals, accessories and original packaging.

Send to;
pda-city.co.uk Returns
Unit 4, Springfield Lyons House
Chelmsford Business Park
Chelmsford
Essex
CM2 5TH

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